01Agreement to these terms
FTP500 (“the service”) is operated by MB Velolaikas, registered in Lithuania (“we”, “us”, “our”). By accessing or using the service you agree to be bound by these Terms and Conditions and by our Privacy Policy. If you do not agree, please do not use the service.
02What FTP500 provides
FTP500 generates structured, periodized cycling and endurance training plans based on the information you provide. Plans are informational training guidance only. They are general in nature and are not tailored medical, physiotherapy or professional coaching advice for your specific circumstances.
03Eligibility and your account
You must be at least 18 years old and have reached the age of majority where you live to use the service. You sign in through Google or a secure email link, and you are responsible for keeping access to your account secure and for all activity that takes place under it.
04Health, safety and assumption of risk
FTP500 does not provide medical advice. Training guidance is not a substitute for professional medical care. Before starting or changing any exercise program you should consider consulting a qualified physician, especially if you have any health condition or injury, or are pregnant.
Cycling and endurance training carry inherent risks of injury. You take part at your own risk and are solely responsible for your own health and safety. Stop exercising and seek medical attention if you experience pain, dizziness, chest discomfort or any unusual symptoms.
05How plans are produced
The training engine applies structured coaching rules to the details you enter and validates the resulting plans. It is deterministic software, not artificial intelligence, and it can still contain errors or omissions. Review every plan and do not rely on the service as your sole source of training or health guidance.
06Plans, pricing and payment
Some features require a paid plan. Current options, prices and inclusions are shown on our Pricing page. Prices are in euros; the listed price is the final checkout price. Plans do not renew automatically.
Payments are processed by Stripe. By purchasing, you authorize us, through Stripe, to charge the listed fee. Access is granted for the period stated for your plan.
07Plan changes and credits
Some plans include plan-change credits, and any paid plan can add more for the fee shown on the Pricing page. One credit lets you apply one plan change and includes up to three completed previews. A preview counts if you discard it; an attempt that fails before producing a usable preview does not. Unused credits remain in your account after plan access expires, but they do not reactivate other paid features.
08Cancellation and refunds
You can stop using the service and delete your account at any time from the Settings page. Because our plans provide access for a fixed period, deleting your account does not automatically entitle you to a refund of amounts already paid.
If you are a consumer in the EU, you may have a statutory 14-day right of withdrawal. To exercise it, email info@velolaikas.lt. We will handle withdrawal requests, refunds and any permitted charge for service already supplied in accordance with applicable law. Nothing in these terms limits your mandatory statutory consumer rights.
Before each purchase, you must actively request immediate digital delivery and acknowledge that you lose the 14-day withdrawal right once delivery begins. We record that choice with the payment. Model withdrawal form: email info@velolaikas.lt with the subject “Withdrawal”, your name or account ID, purchase date, the plan purchased, and the statement “I hereby withdraw from my contract for this purchase.” Add the date you send it; no signature is required by email.
09Acceptable use
You agree to use the service lawfully and only for its intended purpose. You must not misuse the service, attempt to disrupt or reverse-engineer it, use it to generate content unrelated to cycling and endurance training, or attempt to circumvent usage limits or security measures.
10Intellectual property
The service, including its software, design, text and branding, is owned by MB Velolaikas and protected by law. We grant you a personal, non-exclusive, non-transferable right to use the service and the training plans it generates for your own personal, non-commercial training.
All third-party names and marks remain the property of their respective owners. We refer to them only to identify sign-in, payment, compatible file formats or other services actually used with FTP500; those references do not imply affiliation, sponsorship or endorsement.
11Disclaimers
The service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose or that any result will be achieved. We do not warrant that the service will be uninterrupted or error-free, or that any plan will improve your fitness or performance.
These disclaimers are also made on behalf of our third-party service providers, including Stripe. Those providers give no warranties of any kind in connection with the service, whether express, implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
For the owner's private Strava integration, these disclaimers are also made on behalf of Strava.
12Limitation of liability
To the fullest extent permitted by law, MB Velolaikas is not liable for any indirect, incidental or consequential damages, or for any injury, loss or damage arising from your use of the service or from following any training plan. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded under applicable law.
Our third-party service providers, including Stripe, are excluded from all liability for any consequential, special, punitive or indirect damages arising from your use of the service.
For the owner's private Strava integration, this exclusion also applies to Strava.
13Termination
You may stop using the service at any time. We may suspend or terminate your access if you breach these terms, misuse the service, or where required by law. Sections that by their nature should survive termination — including disclaimers, limitation of liability and governing law — will continue to apply.
14Changes to the service and these terms
We may update, add to or discontinue features of the service, and we may update these terms from time to time. When we make material changes to the terms, we will update the date above. Your continued use of the service after changes take effect means you accept the updated terms.
15Governing law and disputes
These terms are governed by the laws of the Republic of Lithuania, without depriving consumers of mandatory protections under the law of their country of residence. Any dispute may be brought before the courts that have jurisdiction under applicable law. Contact us first at info@velolaikas.lt; if the dispute remains unresolved, you may use any competent consumer alternative-dispute-resolution body available to you.
16Contact us
For any questions about these terms, contact MB Velolaikas at info@velolaikas.lt.